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Offre d'emploiKey account manager LOGISTICS - Belgium | Braine-L'alleud

Cet emploi n'est plus disponible.

Description de l'emploi

Our client is a global leader in industrial supply chain solutions in logistics, is currently recruiting an KEY ACCOUNT MANAGER BELGIUM.

YOUR MISSION for all the Belgian territory :

  • Develop and expand the loyalty of one or more Key Customer Account(s) identified as strategic, in line with sales strategy applied.
  • To build existing client business and to develop all new opportunities within the sector.
  • To actively seek Key Account Development using a pro-active and professional approach to secure sustainable and profitable business growth
A-Research and Qualification
  • Manage client segmentation, assigned to the business needs in all transversal sectors.
  • Actively seek new opportunities in the market sector and identify new activities and opportunities with new prospects.
  • Research the BE market for all areas of growth and develop a specialist knowledge of the market line.
  • Implement sales strategy for your client portfolio, integrating specifics of business lines.
  • Promote all company products and services
B- Customer Relationship Management
  • Provide regular customer contact and support, and build relationships at all levels, developing on-going business solutions and new opportunities.
  • Ensure absolute customer satisfaction by ensuring good communication and compliance with deadlines.
  • Develop meeting routines for the constant exchange of information.
  • Gather and analyze client requirements.
  • Create and complete Service Level Agreements, SOP or customer related documents. Full auditable actions are to be recorded.
  • Facilitate internal communication at all levels.

    C-Reporting and Reporting Tools
  • Provide accurate monthly reporting, including internal CRM systems.
  • Track the performance of the client’s portfolio and maintain budgetary targets.
  • Develop and deliver reporting packages for the provision of accurate management information.
D-New Business Development
  • Present all new business opportunities in a professional manner and to a high standard. All external proposals are to be aligned to the market sector for all business activities to seek profitable and sustainable business growth.
  • Follow the development of new business opportunities, implementation and handover to operational divisions.
  • Ensure that the implementation includes automatic processes, including financial, administrative and operational in line with the company standard procedures.
  • Ensure that customer requirements are clearly communicated to each Regional Depot or Division to ensure there is a clear understanding of their requests.
  • Complete contract-based procedures and ensure adherence to legal compliance.
E-Commercial Proposal and Tender Management
  • Organize invitations to respond to tenders ensuring compliance with internal rules and procedures.
  • Respond to BE and International tenders within the market sector and demonstrate a specialist knowledge and expertise within response documentation.
  • Demonstrate ability to analyze data and calculate tariff(s) for new and existing business development.
  • Work in conjunction with tender center teams, in BE/NL and at Corporate level.
  • Works to deadlines
F- Finance and Administrative Process
  • Apply company processes to all existing and new business activity. All standardized processes are followed.
  • Assist with the recovery of unpaid invoicing, in line with the company DSO objectives, where applicable.
  • Work in conjunction with the financial and administrative teams to seek the highest efficiency for customer and company.
  • Work in alignment with the budget process and in compliance with financial forecasts.
G-Thought Leader and Company Spokesperson
  • Act reasonably as a professional individual, thought leader and spokesperson at all levels, both internally and externally.
  • Act as client and company communicator at all levels, in a highly professional manner.

Votre profil


  • Bachelor degree in sales, economics or Logistics and Transport Management
  • Min. 4 years of experience in a similar function
  • Knowledge of logistics sector is mandatory
  • French or Dutch speaker with a good knowledge of English
  • Excellent team building: leadership and motivational skills, drives engagement, instills trust
  • Results oriented
  • Ability to build strong and effective relationships with customers and colleagues
  • Continuous improvement
  • Must exhibit strong data analysis capabilities
  • Strong oral and written communication skills
  • Cultivates innovation

Nous vous offrons

Accent Jobs allie la flexibilité d’une agence d’intérim et la qualité d’une agence de sélection. Dans ce cas-ci, contrat fixe CDI directement proposé.
Seuls des emplois pouvant déboucher sur un contrat fixe sont proposés. Pour ce faire, nous pouvons nous appuyer sur 700 collaborateurs passionnés qui aident chaque jour plus de 12 000 personnes à trouver un emploi.
Comptant 230 agences, Accent Jobs constitue le plus grand réseau de la Belgique.

Informations sur l'entreprise

Accent Jobs est parfaitement conscient que le marché du travail est constitué de différents groupes cibles, chacun ayant ses propres souhaits et exigences.
Nous gérons cette diversité en l’abordant à travers différents départements spécialisés.
Ainsi, nous pouvons aider chaque personne en connaissance de cause.
Lors du processus de candidature, nous jouons le rôle du coach pour vous apporter aide et conseil. Notre objectif? Vous aider à dénicher le job de vos rêves!

Numéro d'agrément: W.INT.040
La diversité et l’inclusion sont des choses importantes pour Accent. Peu important qui, quoi ou comment tu es ou ce que tu représentes, ce sont tes talents qui font la différence.


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