Offre d'emploiCustomer Service Officer NL-FR | Vottem

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Description de l'emploi

Your main tasks will be:

•Support Sales and Customers if there are questions;

•Solve the most frequent issues and setting up an FAQ database for our Customers & Sales;

•Setting up a contract in SAP, making sure that the customer structure is correct;

•Give periodical Print Services training/presentations in Sales team meetings on request of Sales Management;

•Monitor and report on the performance of our 3rd party service providers;

•Invoice any service given to our customers which is not covered by the Print Services contract;

•Making sure that ending Print Services contracts are timely followed up by our Sales department;

•Report on the Customer satisfaction concerning Print Services contracts towards: CSO-management, Head of Specialized Sales.

Votre profil

What's important to apply :

•Service oriented person, friendly, recognizing the customers mood and needs;
•Knowledge of Microsoft Office, working with Word, Excel, PowerPoint;
•Problem solver;
•Affinity with printer hardware, network;
•Able to recognize structures / processes and identify improvements;
•Able to create “buy-in” for new ideas;
•Ability to learn quickly;
•Flexible attitude, team player;
•This person will timely escalate if needed (e.g. issue, workload);
•Ability to prioritize workload, and the absolute drive, also to 3rd parties, to get the job done;
•Must be fluent in:
◦Dutch: spoken/written;
◦French: spoken/written;
◦English: spoken/written.

If so and if so only, please send us your resume : liege@be.accent.jobs !

Nous vous offrons

A great job opportunity in a large company nearby Liège.
•An interesting competitive salary package;
•Fringe benefits (such as meal vouchers, company car, laptop, phone,...)

Informations sur l'entreprise

Our client is one of the greatest worldwide distributors of Workplace supplies solutions

Numéro d'agrément: W.INT.040
La diversité et l’inclusion sont des choses importantes pour Accent. Peu important qui, quoi ou comment tu es ou ce que tu représentes, ce sont tes talents qui font la différence.
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AMULYA PROPSON

Office Manager

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